FAQs
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At the time of booking your package a 50% non-refundable down payment must be made, if for some reason you have to cancel your event just let us know at least 7 days in advance and your deposit can still be put toward a future party! If you have to postpone your event we also ask that you give us as much notice as possible because booking availability is limited!
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The answer is, YES! Of course you can, however keep in mind there is a milage fee for events farther away.
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While our main area is in children parties, it is possible to schedule a meet in greet, luncheon, or photo opportuity with one of our characters. Just be sure to email us with your request and we’ll try to help you the best we can!
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YES! Thanks to our amazing staff, we can now have multiple characters at your party!
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It is not common but if for some reason your character is late, there is no need to worry! We track time as soon as we arrive, so you’ll still get the full time you paid for!
Terms and Conditions
1. Business & Character Disclaimer
Classic Princess Parties is a small business inspired by fairytale characters and stories. Classic Princess Parties is not affiliated with, endorsed by, or associated with Disney, Lucasfilm, Marvel, Pixar, or DreamWorks. All characters portrayed are generic, original interpretations and are not intended to represent any copyrighted or trademarked characters.
2. Services Provided
Classic Princess Parties provides live entertainment services, including but not limited to character visits, face painting, and balloon twisting. All services are provided for entertainment purposes only.
3. Booking & Payment Policy
A 50% non-refundable down payment is required at the time of booking to reserve the selected character(s), date, and time. The remaining 50% balance is due no later than forty-eight (48) hours prior to the scheduled event.
Classic Princess Parties accepts payment exclusively through Square invoices sent to the Client’s provided email address. Invoices may also be sent via text message to the Client’s phone number upon request. No other forms of payment are accepted. We also send over a contract outlining all of these policies to be signed.
Failure to submit payment by the required deadline may result in cancellation of the booking without refund.
4. Cancellations & Rescheduling
If the Client cancels or reschedules an event with at least seven (7) days’ written notice, the non-refundable down payment may be applied as a credit toward a future booking with Classic Princess Parties. Credits have no cash value and are non-transferable.
Cancellations or rescheduling requests made with less than seven (7) days’ notice will result in forfeiture of the down payment.
5. Assumption of Risk & Limitation of Liability
By booking with Classic Princess Parties, the Client acknowledges and voluntarily assumes all risks associated with the event, including but not limited to interactions between guests, children, performers, props, costumes, face paint, balloons, and activities.
To the fullest extent permitted by California law, Classic Princess Parties, its owners, employees, contractors, and performers shall not be liable for any injury, illness, loss, damage, or accident arising out of or related to the event.
6. Event Space & Supervision
The Client agrees to provide a safe, appropriate, and unobstructed area for performers to conduct activities. The Client is solely responsible for the supervision of all children and guests at the event. Performers and assistants do not provide childcare or guest supervision.
7. Assistants
Most events include an assistant to support performers with music, face painting, balloon twisting, games, and overall event flow. Assistants may also assist with photography only if photo permission is granted by the Client.
8. Photography & Media Consent
Photos and/or videos will only be taken with the Client’s explicit consent, which the Client may grant or decline when completing the booking form. If permission is granted, photos and/or videos may be used solely for business and promotional purposes.
If permission is not granted, no photos or videos will be taken. The Client may revoke consent at any time by notifying Classic Princess Parties, and accommodations will be made immediately.
9. Timelines
Classic Princess Parties makes every reasonable effort to arrive on time. In the event of an unforeseen delay, the performer(s) will remain for the full duration of time paid for, unless otherwise agreed upon in writing.
10. Company Cancellations
If Classic Princess Parties must cancel an event due to illness, emergency, unsafe conditions, or circumstances beyond its control, the Client will receive a full refund of all payments made, along with a promotional credit toward a future booking.
11. Travel & Mileage Fees
Classic Princess Parties serves most areas within California’s Central Valley. Certain locations may require an additional mileage or travel fee, which will be disclosed prior to booking and included in the invoice.
12. Performer Safety & Right to Terminate Services
Classic Princess Parties and its performers reserve the right to immediately terminate services without refund if any performer feels unsafe due to harassment, inappropriate behavior, threats, unwanted physical contact, verbal abuse, or unsafe conditions. This policy applies to all guests, including children and adults.
13. Damage to Costumes, Wigs, & Props
The Client agrees to be financially responsible for any excessive or intentional damage caused by guests to costumes, wigs, props, or equipment beyond normal wear and tear.
14. Indemnification
The Client agrees to indemnify and hold harmless Classic Princess Parties, its owners, employees, contractors, and performers from any claims, damages, losses, or legal fees arising from the event, except where prohibited by California law.
15. Governing Law & Venue
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California. Any disputes shall be resolved in a court of competent jurisdiction within California.
16. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.